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As anyone who’s worked on the front lines of customer service knows, the customer is Not Always Right — though someone always forgets to let the customers in on the secret. Peruse these stories of woe and downright idiocy and don’t forget to dredge up some of your own to share with other put-upon service workers. Just don’t hit your head too hard on the desk! (VF)
From This is True for 27 July 2008
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